Blog

The secret to salon success isn’t just finding great people — it’s keeping them. Learn how to build the right culture, reward the right behaviours, and make your business a place top talent wants to stay

Staff holidays might seem straightforward, but they’re one of the most common compliance pitfalls in salon management. From tracking leave to calculating pay on variable hours and commission, it’s easy to get wrong—and costly if you do. Here's how to...

Two simple methods to help you set realistic, fair and data-driven targets

In this article we look at: Understanding Accountability in Today’s Salon, Spa & Barbershop Tools & Strategies to Keep Employees Accountable Holding Managers Accountable as a Salon Owner Creating a Culture of Accountability for Long-Term Success...

A clear and fair pay raise strategy builds trust, enhances employee satisfaction, and supports long-term business success.

Performance management isn’t just about ticking boxes during periodic reviews. It’s a continuous process designed to align your team’s efforts with both personal growth and business success

The UK salon industry is poised for significant changes over the next five years. From evolving employment laws to the economic realities of rising wages, salon owners and managers must proactively adapt to ensure long-term sustainability.

If someone had explained to me, the difference between a goal, target, and key performance indicator (KPI), when I was a young hairdresser

Why the hair & beauty industry is considered a low-pay sector and how to change the salon employed model

How to Manage an Employee's Maternity Leave and Stay Compliant. A Guide for Salon Managers and their teams.

The simplest way to describe why employees don’t achieve their goals is the lack of meaningful direction! We know it's rarely a straight line but...

Ideas and suggestions on how to become a great salon manager and effective leader. Including reading list suggestions